Nonduduzo Mkhasibe Nkosi: Beautician
The business world today is competitive. It’s full of fierce, educated, and motivated woman . The growth rate of women-owned businesses has climbed steadily, even as they continue to face challenges with getting the financing and other assistance they need to succeed. However, there’s no doubt that women entrepreneurs are future of our economy. Nonduduzo Mkhasibe Nkosi developed her hobby into a successful part-time business.
Although Nonduduzo didn’t plan to the tee or think that her talent for nail art would lead to a career, she followed her passion wholeheartedly and now she has prosperous freelance business.
Nonduduzo Mkhasibe Nkosi is a nail technician based in Midrand, East of Johannesburg, as well as a qualified Environmental Health Officer with vast experience on Legal knowledge and Occupational Hygiene. She takes appointments and do hair and nails from the comfort of her house under Sano Unisex Beauty Studio. She also co-owns a trailer business.
Below, Nonduduzo discusses how she got started as a hair stylist and nail technician, what inspires her art and how trailer business meet beauty.
How did you became a nail artist and what advice would you give?
I have always loved beauty and style so after completing my Diploma in Environmental Health and not getting a job for some time, I decided to follow my passion to earn a living. I realised that in my community people would pay for a mobile hairdresser that could accommodate their schedules, so I started doing people’s hair, which was a skill that I’d acquired as a young girl. I then expanded into selling and installing hair. I then decided to create a beauty studio that offered a variety of services to my customers, that is when I learnt to do nails professionally.
A wise man once said, “find your passion and never work a day in your life”. The advice I would give is that one must use their talent to do something they are passionate about, in that manner you will always give it your all and excel.
What was your first job?
My first job had nothing to do with hair, nails or trailers. I worked as an Environmental Health Practitioner at the Department of Health in Jozini, Northern KwaZulu-Natal. Here we used focus on monitoring, surveillance, intervention and prevention of malaria cases which includes conducting health education in communities.
What inspires you?
I love the confidence that people have when they feel beautiful. My job is to bring that confidence out of people. My passion for beauty inspires me to learn new things pertaining beauty and to do better every time. Beauty is multifaceted and I am determined to find what makes my clients feel beautiful. My background also plays a huge role in inspiring me to desire to do things for myself and be independent.
What would you say to those who are just starting out and don’t have enough capital, space ?
It is an entrepreneur’s job to make means out of whatever resources they have available to them at that present moment. Use your hands and the little you have. When I started I also didn’t have capital, I started with a comb and a scissor doing peoples hair. I saved up until I was able to buy myself a nail kit. Don’t be afraid to start small, that comes with its own lessons that are vital for your growth. For now, use the resources available to you to start working towards achieving your dream.
What was your most embarrassing moment?
When I woke up late after a trip from back home in KZN and I had to attend my client with a messy make up because I did not want to keep them waiting.
How do you deal with difficult customer?
It may sound cliché, but the saying, “the customer is always right” is important. When I have a difficult customer, I humble myself and listen to their demands and fulfil them. Every customer I serve carries the reputation of my business, and that is most important to me.
What is your proudest accomplishment
My family is my number one accomplishment that I am proud of and forever grateful to God for, I don’t come from a stable home of the presence of both parents, it was always my prayer to provide my children with an environment of growing up in the presence of a mother and a father, my education because I worked very hard to have a future that will be better than the conditions of my childhood and to ensure that I am able to provide for my family in the best possible manner and my businesses which are rapidly growing, we just recently launched our online booking system for Sano Trailers and that feels great to see the business develop in this manner.
Describe the best set of nails
You know when a client doesn’t stop bragging about her nails? That’s the best set of nails. This guarantees that they will surely come back for more and probably tell a friend.
Describe your perfect customer
A perfect customer is humble, and able to communicate and relate to other people. This assists me in knowing exactly what they want so I can deliver that for them.
Describe your perfect day
A perfect day is when I have a pre-fully booked day for both my beauty studio and trailer hire business, so I know exactly how to prepare for the day.
My dream is to own a spa, when I have enough capital and to also have different trailer branches across South Africa for the convenience and satisfaction of my clients.